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Building trust & resilience for communities, police, and local governments.
Ariel Heifetz Knobel
Measurable outcomes for positive relations
To thrive in today's world, cities need relationships that won't break down in a crisis.
Public safety requires resilient partnerships for communities & institutions.
75%+
Police calls that do not involve violence or crime.
Effective policing needs public cooperation.
80%+
Law enforcement officers who agree that community-based solutions would make their jobs safer & easier.
70%
Americans who feel a responsibility to connect across differences, but anxiety, norms & other factors prevent them.
#1
The strongest predictor of public satisfaction with police is the quality of encounters.
I help groups collaborate & build trust to transform harmful dynamics.
Program & Process Design
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Customized community engagement strategies with concrete results
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Measurable indicators of change (behavioral, relational, attitudinal, institutional, etc.)
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Context assessment and analysis to ensure responsive and needs-based programming
- Sustained, multi-stakeholder collaboration
- Internal trust-building between sworn and civilian personnel
Training & Facilitation
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How to design community engagement with results
- How to build monitoring and evaluation frameworks and tools
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Effectiveness conditions for constructive contact between divided groups
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Common pitfalls of trust-building efforts
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Communication skills for reducing tension and hostility
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Lessons from Northern Ireland: Police reform, conflict transformation amid historical injustice and structural inequality, re-entry and reintegration from political violence
Performance Management /
Monitoring & Adaptation
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Measurement infrastructure for every stage of programming
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On-site monitoring of progress, intended / unintended outcomes, dynamics, and emerging concerns
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Implementation guidance and course-correction based on real-time data
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Sensitivity for handling group tensions, competing narratives, and power differentials
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Tools for continuous improvement
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Evaluation of short-term, medium, and long-term impact
Conciliation Coaching
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One-on-one support for navigating tense stakeholder dynamics:
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Identify the underlying needs and interests driving behaviors to make informed and strategic decisions
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Communicate constructively to reduce tension and build trust
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Open paths to collaboration and collective problem-solving
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Capacity-building sessions to practice and test new skills and scenarios.
Testimonials
Community Safety Council
Institute for American Policing Reform
(2024)
Geneva Initiative: Education for Peace
Jerusalem
(2017)
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